Tenants – Routine inspections

Keeping track of the property condition

Keeping Track of the Property Condition

Every 3 – 4 months your property manager will inspect your property and report back to your owner on the condition you are keeping the property.  We know this can seem intrusive but we have a very serious duty of care to our Owners to ensure that we actively monitor the condition of their assets

What to expect

A routine inspection is a 15-20 minute overview designed to ensure the property is being well looked after. Please be prepared. 

  • The owner may inspect the property with us.
  • You do not need to be present at this inspection. 
 
You will be assessed

When it’s time to resign or renew your lease, the owner will use the condition you have presented the property to gauge the quality of your tenancy and set new rents. This inspection and the photos we take and forward to your owner will possibly be the only information your owner has to judge the quality of your tenancy. If an owner is confident the property is being well kept, renewal terms are more likely to be favourable towards you.

 How should I prepare? – Think like an owner

Think like an owner.  A little effort goes a long way and it’s best to present the property as you would want it presented if you owned it.

Some things to consider include:

  • cleaning and tidying the property
  • routine cleaning (e.g. dusting, sweeping/vacuuming and cleaning kitchen and bathroom surfaces)
  • removing any mould from surfaces
  • repairing any damage
  • lawn mowing and gardening
  • tidying up outside areas (e.g. decks, patios).

Feedback

After your inspection you will recieve feedback based on the condition of the property. A routine inspection is not a housework inspection and we completly understand you are living in the proeprty. You will be adviced how the inspection was and if there is any feedback for next time such as items we noticed or were concerned about.

Excellent

Excellent – you have taken care & prepared the property fit for the owner to inspect.

Great

The property is presenting well and it is clear you have made a good effort for the inspection. There may be a few minor items we noticed that we want to raise with you/ suggest however overall you are taking good care of the property.

Good

You have made an effort with this inspection however we are concirned with a few items. These might be items you were not aware of. We wanted to bring them to your attention so you can get them addressed for next inspection. Thank you for looking after the property. 

Ok

There are a number of items we are concerned about and want to discuss these with you so we can get them addressed before it escalated. We have an obligation to report these issues to the owner however also want to allow you the opportunity to rectify them. Owners are more likely to renew tenants who look after the property well. We would like to be able to show the owner you care about the property.

Not Satasfactory 

This inspection was not up to the required standard. Formal action will be taken and Breach notice issued. Please contact your property manager for more information.

Pets – We love them but some don’t love us

We love pets but your pet is your responsibility. You need to ensure your pet is secured so your property manager has free access to inspect the property. If we are unable to inspect the property as a result of an unsecured pet you will be charged a $69 re-inspect fee.

$69 change fee

Our inspections are grouped together by area so unfortunately we are unable to amend the dates and times without considerable cost. Should you wish to book a customized inspection at an amended date or time this can be arranged at a cost of $69. Please contact the tenant team NOW should you wish to arrange this.

This inspection is not full maintenance inspection

It is not designed to pick up any all maintenance that may be required. Please log all maintenance online by accessing the links available on the Property Maintenance and Troubleshooting Page. We are happy to discuss and photograph maintenance during this inspection.  However, it is a requirement of the Residential Tenancies Act that all maintenance must be lodged in writing.  We cannot accept maintenance requests during your routine inspection.

Contact us